JK
Jacques K
1 reviews | Active since Nov 2016
04 Dec 2020, 00:19
renewit randburg
car has been there now for over a month it’s been back three times and now i’m advised that they have to order parts from japan that will take another 21 days. the workmanship is absolutely shocking. i’ve left messages on a daily basis and yet no returned phone call and i advised momentum to actually not use this company as they are unreliable
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Renew-it Randburg's replyOfficial
07 Dec 2020, 09:25Good day Jacques K
Thank you for rating us on this platform
Firstly i would like to apologize for not living up to your repair expectation , i do believe you were at the branch on Thursday to view the progress of your vehicle with Maryjane the manager.
The matter has been escalated to the Workshop Manager at the branch for a resolution , i believe the vehicle is expected to be ready for collection tomorrow however Mary-Jane will be in contact to arrange for collection.
once again we apologise for the poor service you received.
Regards
Renew-it@yourservice
Thank you for rating us on this platform
Firstly i would like to apologize for not living up to your repair expectation , i do believe you were at the branch on Thursday to view the progress of your vehicle with Maryjane the manager.
The matter has been escalated to the Workshop Manager at the branch for a resolution , i believe the vehicle is expected to be ready for collection tomorrow however Mary-Jane will be in contact to arrange for collection.
once again we apologise for the poor service you received.
Regards
Renew-it@yourservice
Renew-it Randburg's reply07 Dec 2020, 09:25
Official
Good day Jacques K
Thank you for rating us on this platform
Firstly i would like to apologize for not living up to your repair expectation , i do believe you were at the branch on Thursday to view the progress of your vehicle with Maryjane the manager.
The matter has been escalated to the Workshop Manager at the branch for a resolution , i believe the vehicle is expected to be ready for collection tomorrow however Mary-Jane will be in contact to arrange for collection.
once again we apologise for the poor service you received.
Regards
Renew-it@yourservice
Thank you for rating us on this platform
Firstly i would like to apologize for not living up to your repair expectation , i do believe you were at the branch on Thursday to view the progress of your vehicle with Maryjane the manager.
The matter has been escalated to the Workshop Manager at the branch for a resolution , i believe the vehicle is expected to be ready for collection tomorrow however Mary-Jane will be in contact to arrange for collection.
once again we apologise for the poor service you received.
Regards
Renew-it@yourservice