Renewit is not renewing it!

In October 2014 last year I took my wife's car in for repairs at Renewit Randburg this panelbeater was recommended by Sanlam through whom the vehicle is insured. In the beginning I was quite satisfied with the check in process and the email confirmations, however it soon became apparent that the online correspondence through their website is a convenient way to ensure that you have no record of the numerous requests that you have sent through. <br> <br> Anyway besides not being informed of how long the repair is to take the vehicle was repaired within a reasonable amount of time. On collection of the vehicle I noticed that there were some spares missing and reported that to the lady who released the car (nothing big just some grommits in the firewall). She took photos and assured me that she will contact the workshop to look for them or order new ones. <br> <br> In the meantime I have also noticed that the repaired headlight is getting water in it. I reported this to Mr Eddie Maseko who said that he will deal with it. To date he has done nothing, customer care phoned to see if I was happy with the repair and said that they would also follow up. To date only empty promises. <br> <br> I