CR
Christelle R
1 reviews | Active since Jul 2009
08 Feb 2019, 13:40
RENEWIT DOES NOT CARE AT ALL. REPAIRED CAR DELIVERED NOT IN ORDER.
I have posted a complaint for FD13HFGP in January and have not received a reply. RENEWIT YOU ARE SHOCKING. #noservice #noreply #noaccountability
Helpful (0)
Replies (4)0
Replies (4)
Renew-it Randburg's replyOfficial
11 Feb 2019, 15:36Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated the matter to the Service Manager for resolution
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-it Randburg's reply11 Feb 2019, 15:36
Official
Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated the matter to the Service Manager for resolution
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
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Christelle R's updateReviewer Update
12 Feb 2019, 06:37This is exactly the same response I received from my complaint in January 2019. EXACTLY. And to date no response at all.
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Christelle R's update12 Feb 2019, 06:37
Reviewer Update
This is exactly the same response I received from my complaint in January 2019. EXACTLY. And to date no response at all.
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Christelle R's updateReviewer Update
12 Feb 2019, 06:37This is exactly the same response I received from my complaint in January 2019. EXACTLY. And to date no response at all.
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Christelle R's update12 Feb 2019, 06:37
Reviewer Update
This is exactly the same response I received from my complaint in January 2019. EXACTLY. And to date no response at all.
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Christelle R's updateReviewer Update
28 Mar 2019, 12:33I have once again today sent a mail to Lana Adams (and copied Jackie Senna). PLEASE RESPOND and also keep to your commitment of refunding me the money that you promised.
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Christelle R's update28 Mar 2019, 12:33
Reviewer Update
I have once again today sent a mail to Lana Adams (and copied Jackie Senna). PLEASE RESPOND and also keep to your commitment of refunding me the money that you promised.