Renew-IT Randburg notoriously unaccountable for shoddy work

My car was allocated for repair to Renew it Randburg. Normal updates came through at the inception phase. Later on there was a period of no updates. later on updates came through, that was one and half week later. I was called to collect my car and at face value all was ok. A day after collection I noticed that my wheel alignment was not up to standard and the tyres that were replaced were not according to the damaged tyres that were on the car. I also noticed that the USB to C type adapter that I had left in the car was missing. I escalated the case to the repair advisor, who took in the car and sent it for review. As for the all terrain tyres that supposed to be replaced, she gave a lame excuse that they were not available in Johannesburg. I checked with tyre suppliers and noticed that it was a lie. I got my car back and they cited that the alignment was not possible due to overall wear and tear of other tyres on my car. They tried to said that my tyre replacement was an urgent matter and therefore there was no need for them to confirm that with me. When I was called for the second service review, I mentioned about my concern for the tyre replacement. The manager, Justin Bussac was copied to give accountability for this irregular job card. He arrogantly said that whatever was done was correct and was confirmed by me. It that global email, I revealed that there was no communication in that regard and there was no consent from me. Justin was tasked to answer, but he decided to ignore the email. I tried to escalate the case with Renew it HQ for about a month, and still nothing happened. In summary Renew It, has the audacity to manipulate part replacement without consent from the contractor and the customer and they do not want to take responsibility of the wrong things that they do.