Renew it Randburg - my worst experience yet

I've been to Renew it -Randburg on several occasions, called them on numerous occasions, had my car fetched by them 5 times- all to sort out an ABS sensor... Still not done. The final word seems to be, 7 months later, they out of Stock with the specific part. They do not return calls, trying to get the Supervisor Eddy or a word with Rodney Pillay is impossible. Craig sadly can get very little right. Whether it's comprehending the need for a client to have a courtesy car, sticking to a time schedule, giving appropriate feedback...all foreign concepts it seems. Why my Mistubishi needs to go to the East Rand, while there's a Mistubishi service dealership near Renew it Randburg-- an explaination is unlikely. After the most random, frustrating , futile experience with Renew it Randburg- I'm at a loss in understanding how such pathetic service is accommodated, and they still in business. I m definitely not the only complaining, angry and worn out client there. I've heard the rants off too many customers who've had or are having a disgusting experience with the centre. <br> Aggrieved, disgusted...where to from here?