RENEW IT RANDBURG

<div>If zero was an option it would be zero. our car was with this centre from 23 June and fully repaired at least we hope on 3 September. For damage which would typically take not more than a month to repair. Due to the long time that they kept the vehicle upon collection we found our battery to be dead, an immediate out of pocket expense to which they take no accountability and call this a wear and tear expense yet the battery died due to incompetence of not getting the correct parts from the get go. As the client we had to follow up upon follow up to Motus Toyota and to the insurers CIB. We do not have any trust or faith in this company as we to date are living on a prayer that they repaired the vehicle with proper approved parts. Emails sent whom we received a whatsap from to state after collection if we had issues to reach out to her but to date after many emails no responses. IF YOUR INSURANCE SENDS YOUR VEHICLE TO THIS CENTRE PLEASE INSIST FOR IT TO BE SENT TO A REPUTABLE, PROFESSIONAL AND HONEST PANELBEATER INSTEAD. Absolutely disappointed. Constant incorrect information by the allocated service rep Mary Jane. She even assured us our batttery would not be an issue and only needed a boosting on collection of the vehicle as the battery gets removed from the vehicle while onsite. On collection and upon our inspection there will still faults to which she stated she was unaware that certain parts were still not delivered to their centre so with a naked eye we picked up faults and non repairs. We can only imagine how many other things which are confirmed to be repaired not visible to the naked eye that are actually not repaired</div>