Renew-It Randburg has the most arrogant, lying, rude and their job is substandard

The guys do not give a damn about me as a client. I was assigned to the guy named Lloyd Chetty as a consultant. The guy never called me, I made effort to call him to track the progress on the car, guess what? They guy said to me he is not the actual mechanic and that he cannot give me anything regarding the progress. Lloyd is rude and unpleasant to talk to. Yesterday I was supposed to fetch the car, guess what? The car was cleared according to their quality personnels. When I get there, I had to point out the things that are very much obvious that are missing on the car. The workshop manager Craig told me that they will fix it and I will get the car today. Today he is not even returning my calls. The guys there don't care about their clients they are all arrogant. Mind you, the car has been with them since 05th January 2020, still to date, it's with them.