HS
Hein S
1 reviews | Active since Feb 2019
30 Jun 2021, 08:18
Renew-it Randburg.
In October 2018, I was involved in an accident. Me insurance approved the quote from Renew-it Randburg. I received my vehicle back, but soon afterward the paint started flaking. i kept on contacting Renew-it, but was given the runaround the whole time. On 31 October 2020, I contacted Charles, the Operations Manager, who promised to resolve this. Mary Jane then contacted me with promise after promise. I even cancelled my leave, as they promised to repair my vehicle in January. Almost 3 years later, and still no action.
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Replies (1)Renew-it Randburg's replyOfficial
30 Jun 2021, 14:52Good day Hein
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch and they will be in contact with you.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch and they will be in contact with you.
The Renew-it Team, always@yourservice.
Renew-it Randburg's reply30 Jun 2021, 14:52
Official
Good day Hein
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch and they will be in contact with you.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch and they will be in contact with you.
The Renew-it Team, always@yourservice.
