SW
Shaun W

1 reviews | Active since Jul 2019

03 Jan 2021, 10:23

Renew It-Randburg - Disgusting and **** Vehicle Repair Centre

My car has been at this repair centre for more than 2 months, i was told that my vehicle will be ready before they close on the 14th December 2020. At the 11th hour I recieved a call from Sophia that advised there is now something wrong the gearbox (which had nothing wrong before) I also cant understand why this wasn't checked whilst the vehicle was been moved between departments? I was also told that a senior manager would call me, which has also not happened. this place is full of lies and delay tactics. They don't seem to have a system in place. I would advise anybody to stay away from this panel beaters and i will advise my insurance of the same. I fear to see the quality of the workmanship solely based on alot of other reviews I have read about Renew It - Randburg.

0
Replies (2)
Renew-it Randburg
Renew-it Randburg's reply13 Jan 2021, 10:17
Official
Good day Shaun

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your repair expectations. 
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately. 
We have addressed this issue with the management at the Randburg branch
The branch will be in contact with you.

The Renew-it Team, always@yourservice.



SW
Shaun W's update29 Jan 2021, 12:48
Reviewer Update
Today is the 29th January 2021 and guess what? I still don't have my vehicle back. So much for your addressing the issue with management. It has been 3 months already, that means 3 months of vehicle installments for a vehicle I don't have access to, 3 months of insurance premiums for a vehicle i'm not driving! All I get a feedback saying we polishing, then quality control. it is ridiculous.
This is the worst vehicle repair centre experience ever and i will make it known wherever I go.

Thanks for nothing, useless