PROBLEMS AFTER CAR WAS FIXED BY RENEW-IT

I have tried to get in touch with Lana Adams, with regards to my car that was fixed. on the 2nd of October 2015 i sent an email to Lana Adams informing her that I took the car for service and I was advised that the FRONT BRAKE PADS, and the FRONT DISK need to be replaced, and that it will cost me around R4,000, and because it was a result of the accident it isnt covered in my maintenance plan.<br> <br> Lana did not respond, and i subsequently sent two emails dated 12 and 14 October 2016, asking for a response. She then called me on the 14th of October 2015 saying that she will confirm what needs to be done. After 6 days, Lana had still called me. I then sent another email on the 20th of October 2015 where i stated that I have confirmed with HYUNDAI, that the issue is that the BACKING PLATE IS TOUCHING THE FRONT DISK. This was said not to be due to wear and tear, but because of the accident, which should have been fixed. I then requested her to urgently get back to me.<br> <br> Lana then sent me an email on the 21st of October 2015 asking if i had received an email from someone called Eddy. I rep**** and said that I did not. she then said she will send me the email. - NO RESPONSE TO DATE..