Poor workmanship and customer service

<p>In November 2016 I collected my vehicle from Renew-it Randburg after being repaired from an accident. When I return to work with the vehicle after collecting it from the branc,h upon closer inspection I realised that there was a bonnet stop haning loose in the vehicle and the side A-pex cover missing to which I drove immediately back (Aso noting overspray next to the mirror, poor spray work on the A-pex, bad alignment of the bonnet and the repair work of the A-pex very poorly done). The bonnet stop was immediately fixed, however I was told the other part would need to be ordered and I will be contacted when it arrived to bring the vehicle in.</p> <p> </p> <p>From that day onwards I heard nothing, even after leaving messages with reception for someone to get hold of me. Exactly 6 weeks later in the new year (January) I went through to find out what was going on. I was told the part was not ordered as they didn't know the code and that it would be ordered this time round. </p> <p> </p> <p>Again 6 weeks passed to which after leaving numerous messages I had not heard a thing. I then got hold of Quinton who said I should bring the vehicle in the next week. When I tried calling Quinton to make such arrangements I never got a response, even when I left messages I never got a single reply. Everytime I would call the branch he would be at Rivonia reguardless the time. I then decided to go to the branch and spoke to Akim, where I found out again the part wasn't ordered. So again the same old story.</p> <p> </p> <p>Then the car was taken for its major service where the franchise picked up more problems with the car not noted with the eye. So again I went back to Renew-it Randburg to get feedback and have the new problems rectified.</p> <p> </p> <p>To cut a really long story short, finally after more that 6 MONTHS yesterday I dropped the car off to fix all the problems and it was picked up later this afternoon. To my joy when I arrived home and looked at the car properly the alignment of the bonnet and the repair work on the A-Pex was still utter *******.</p> <p> </p> <p>I am at the point where I feel that I have driven up and down and made enough phone calls at my own expense to have these problems rectified which should have been resolved within weeks of receiving the car. Akim has been great with assisting to make something happen but once again the poor quality of workmanship needs to be addressed.</p> <p> </p> <p>I would like to sell this vehicle ASAP (Actually I would have loved to have sold it before the major service but due to the **** quality of repair work it wasn't possible unless taking a bigger loss) and I need the repair work done to be of an acceptable standard.</p>