ZT
Zainuddeen T

1 reviews | Active since Jul 2017

21 Jul 2017, 16:12

Poor Workmanship

<p>I collected my Vehicle from Renew-it Auto in strijdom park today after it being there for nearly 2 months. </p> <p>I was told that the repair would take 10-12 days to complete, after a month I was told that they were still waiting for parts. I drive a VW Golf mk1 how difficult is it to find parts for the most popular car in SA. After weeks of delays on various parts for my vehicle I finally got a call to collect, after collecting the Vehicle and inspecting it I then noticed that there was damage that was done to the door that was not there when I dropped my car off, There is ugly overspray in the interior of the front door, the front door now does not lock at all(bearing in mind it is a VW) it can get stoled at any time even while locked.</p> <p>I am terribly dissapointed in the workmanship on my vehicle, My customer service representitive Brian Pillay did the best he could always keeping in touch and giving me feedback which I appreciated. But as for Renew-IT, I will never recommend them to anybody as their work is just amatuer considering the amount they charge for their repairs. </p> <p> </p> <p>PS: They do not even use genuine parts when repairing their vehicles, the fender that was replaced on my vehicle seems as though it was made of a tin can compared to the one from the factory.</p>

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Replies (3)
Renew-it Randburg
Renew-it Randburg's reply24 Jul 2017, 08:48
Official

Good Day


Thank you for your feedback.


We wish to apologise for this poor service that you have experienced.
Could you please provide your vehicle registration number to have this matter escalated to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).


Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za

Best regards,

ZT
Zainuddeen T's update24 Jul 2017, 09:06
Reviewer Update

Hi, My vehichle Reg is: YWM688GP

ZT
Zainuddeen T's update22 Aug 2017, 10:45
Reviewer Update
It's been a Month since I posted this and still no response from Renew-IT...Highly disapointed