MR
Michelle R
1 reviews | Active since Jul 2022
22 Aug 2022, 13:06
Poor service
If I could I would give 0 star rating Pathetic service from day 1 wish my insurance would've never send it there it's been 2 months now without my car and I have to do all the follow ups they never call me back as they say they would I'm very annoyed with this place Can a manager be in contact with me please
Helpful (0)
Replies (3)0
Replies (3)
Renew-it Randburg's replyOfficial
22 Aug 2022, 13:36Good day Michelle Ralph
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you .
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Randburg who will be in contact with you .
Renew-It Team, Always@yourservice
Renew-it Randburg's reply22 Aug 2022, 13:36
Official
Good day Michelle Ralph
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you .
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Randburg who will be in contact with you .
Renew-It Team, Always@yourservice
MR
Michelle R's updateReviewer Update
22 Aug 2022, 16:50ANOTHER BAD EXPERIENCE SAME STORY
2 MONTHS LATER AND MY VEHICLE IS STILL IN PANELBEATING AFTER I GOT TOLD ITS GOING FOR PAINT PREPARATION FRIDAY 19/08/22
TODAY I GOT TOLD ITS STILL IN PANELBEATING
PLEASE CONTACT MY INSURANCE AND SEND MY CAR TO A PLACE THAT ACTUALY DO SOMETHING.
THIS IS THE WORST EXP
2 MONTHS LATER AND MY VEHICLE IS STILL IN PANELBEATING AFTER I GOT TOLD ITS GOING FOR PAINT PREPARATION FRIDAY 19/08/22
TODAY I GOT TOLD ITS STILL IN PANELBEATING
PLEASE CONTACT MY INSURANCE AND SEND MY CAR TO A PLACE THAT ACTUALY DO SOMETHING.
THIS IS THE WORST EXP
MR
Michelle R's update22 Aug 2022, 16:50
Reviewer Update
ANOTHER BAD EXPERIENCE SAME STORY
2 MONTHS LATER AND MY VEHICLE IS STILL IN PANELBEATING AFTER I GOT TOLD ITS GOING FOR PAINT PREPARATION FRIDAY 19/08/22
TODAY I GOT TOLD ITS STILL IN PANELBEATING
PLEASE CONTACT MY INSURANCE AND SEND MY CAR TO A PLACE THAT ACTUALY DO SOMETHING.
THIS IS THE WORST EXP
2 MONTHS LATER AND MY VEHICLE IS STILL IN PANELBEATING AFTER I GOT TOLD ITS GOING FOR PAINT PREPARATION FRIDAY 19/08/22
TODAY I GOT TOLD ITS STILL IN PANELBEATING
PLEASE CONTACT MY INSURANCE AND SEND MY CAR TO A PLACE THAT ACTUALY DO SOMETHING.
THIS IS THE WORST EXP
Renew-it Randburg's replyOfficial
23 Aug 2022, 08:43Good day ,
apologies for the delays in repairs.
regards
apologies for the delays in repairs.
regards
Renew-it Randburg's reply23 Aug 2022, 08:43
Official
Good day ,
apologies for the delays in repairs.
regards
apologies for the delays in repairs.
regards