CO
Cobus O
1 reviews | Active since Aug 2019
10 Oct 2022, 15:11
Poor service delivery
Renew-it Randburg cannot stick to the timeline that they have given for a minor repair. It is going on 7 working days now after it was said that it would only take 5 working days. In addition poor updates on the progress and I had to phone them to find out about the delay. They do not care that you have to take on extra expenses and make alternative arrangements for transport! Very poor and woul not recommended!
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Replies (1)
Renew-it Randburg's replyOfficial
10 Oct 2022, 15:59Good day Cobus
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Randburg's reply10 Oct 2022, 15:59
Official
Good day Cobus
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice