POOR SERVICE

Hello Peter,

I was involve in the accident in September, my insurance Authorized Randburg Renew It panelbeaters to fixed my car on the 16th of October, I requested a courtesy car from Renew It they told me to wait for 10 days which I did and still waiting. I refused to give my car back and they don’t want to borrow me the courtesy car this is the 2nd month waiting for my car to be fixed. I want to know how do I go about?