Poor Repairwork and additional damages caused

Poor Service and Communication,

I am writing to express my dissatisfaction with the service I received from Renew-IT. was initially advised that the process would take approximately 20 days. However, the vehicle was only returned after 30 days. Upon collection the car had multiple faults, I took the vehicle with the faults, and we made a lists of faults and took pics with the service advisor.

Following that still I couldn’t get the issues listed below resolved even with getting my insurer involved. Then a few eamials about the part and a courtesy car arrangement and then nothing happened.

I wrote the final email 14 Jul 2025 and waiting for results.

It’s been 3 months from the start of repair to still awaiting for comms on the fix of damages caused by Renew-IT

Missing beadings Mis-aligned doors Broken beading clips Paint Overspray various place Paint damage Steering grim and paint (unused steering protector plastic on the seat) paint on dashboard