MM
M_M M
1 reviews | Active since Jul 2019
02 Dec 2020, 18:05
Poor customer service, lies.... unnecessary delaying tactics.
so disappointed with Randburg renew-it my car has been with them one month and one week now since they started working on the car they've been ordering wrong parts and i always get the feedback late afternoon. they've been promising me that the car is almost ready since last week. I don't know what yo do now this really bad.
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Replies (1)
Renew-it Randburg's replyOfficial
07 Dec 2020, 09:06Good day M-MM
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delay on the vehicle repairs ,We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have escalated the above to Senior managers at the branch who will revert back to you with a resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delay on the vehicle repairs ,We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have escalated the above to Senior managers at the branch who will revert back to you with a resolution.
The Renew-it Team, always@yourservice.
Renew-it Randburg's reply07 Dec 2020, 09:06
Official
Good day M-MM
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delay on the vehicle repairs ,We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have escalated the above to Senior managers at the branch who will revert back to you with a resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delay on the vehicle repairs ,We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have escalated the above to Senior managers at the branch who will revert back to you with a resolution.
The Renew-it Team, always@yourservice.