Pathetic Service and Total Disregard of Customers

Terrible customer service. Took 16 working days to repair a small dent on my bumper after I was told it would take 5 days. Once my car was returned my left back light was not working due to faulty installation. When expressing my concerns to management there was no explanation or apology and my phone calls were never returned. While waiting to collect my vehicle there were two other customers with exactly the same complaints.