PATHETIC SERVICE

Hi

my vehicle was booked in at Renew it Randburg i was advised to fetch it . when i arrived at the panel beater i came across my key broken along with my sub hoover and amplifier missing from my boot. i then advised them they called around to try and allocate it. eventaully the security drove out came back with it and cellotape around it, i advised them that i paid for the sound system at a fitment centre to have it fitted. what reassurance do i have that my amplifier is in working condition and who will pay for the costs to have it fitted again for nobody advised me that it will be removed. i also asked what has the windscreen and a scratch on the side of the vehicle that the car was booked in for got to do with removing the sound. i spoke to the manger Craig and he could not give me an answer. i then spoke to Trevor another manager he advised i speak to the assessor i then said to him it is not my responsibility my car has been on your grounds you sort it out. i did not appreciate the way they spoke to me i would not advise anybody to ever take the car to Randburg Renew -it . they don't know anything about customer service not at all i have left my car with them and demanded that it gets sorted ... worst service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!