Pathetic service

<p>I’m insured through Mi-Way. A while back my car was repaired by Renew-it Randburg. A month or so after I got the car back the bumper that they repaired came loose again, at least the car can still drive. I took the car back one morning before work, and while waiting for them to give me a lift to work while they repair it, Brian, the guy who was helping told me the car has been repaired, I was very surprised and did not believe him ( I am NOT stupid and I know you can’t repair something like that so quic****!) because there’s no way that can be fixed so quickly! I asked him 3 times if he is sure it’s 100% repaired and 3 times he said yes! Still not believing him I had no choice but to leave in my car. So as I knew it would about 2 days later the bumper came loose again!!! So about 2 weeks later I took it back AGAIN on a Saturday and I spoke to a lady called: Thalitha, who is a manager there, she took a photo of my reg. and promised it will be sorted, she said it needs a new bracket that might need to be ordered and that she will phone me in the next week, till today she has NEVER phoned me and this was in the middle of June somewhere, but wait that’s not all!!! I then started to phone Mi-Way but still nothing at all happened. On the 28th of June I spoke to a supervisor at Mi-Way: Henk. He send Akeem, also a manager at Renew-it and email, still not a word from Renew-it. On the 7th of June I contacted Henk again, he send Akeem another email and till today, absolutely nothing has happened yet!!!! They obviously don’t give a **** about me since they’ve made their money and now they just don’t care. I’ve dealt with many different panel beaters in my life, but never have I seen anything so PATHETIC!!!!!!!! I don't know what else to do cause obviously they also don’t about Mi-Way or what Mi-Way ask them to do!!! WTH????</p>