MK
Michelle K
1 reviews | Active since Apr 2021
23 Sept 2022, 15:07
Pathetic Service
I cannot believe the frustration that we have experienced for two small mirror covers that has taken almost 7 months to replace. The service is disgusting to say the least. Dishonest and cannot be trusted. Will never deal with them again!!!!. Sophia you are useless when it comes to providing Customer Service as there is none. Cannot even get you to return a call or respond to messages.
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Replies (1)
Renew-it Randburg's replyOfficial
23 Sept 2022, 16:29Good day Michelle,
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Randburg's reply23 Sept 2022, 16:29
Official
Good day Michelle,
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the delays in repairs. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
Renew-It Team, Always@yourservice