Pathetic Customer Service

Item: Renew-it Randburg
Rating: 1
Author: Jesse R

Pathetic Customer Service.. they Lie to you and they cant get a Job done.. They Just keep you hanging with no feed back unless you contact them

Helpful (0)

Replies (3)

Renew-it Randburg's replyOfficial

22 Feb 2018, 10:50

Good Day

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.
Kindly provide us with your vehicle registration number so the matter can be escalated to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Renew-it Randburg's reply22 Feb 2018, 10:50

Official

Good Day

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.
Kindly provide us with your vehicle registration number so the matter can be escalated to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Jesse R's updateReviewer Update

22 Feb 2018, 10:55

And it looks like they send out Automatic Reply Great ####ing waste of time DO NOT SEND YOUR CAR TO RENEW IT... and if you using Budget Insurance GET OUT

Jesse R's update22 Feb 2018, 10:55

Reviewer Update

And it looks like they send out Automatic Reply Great ####ing waste of time DO NOT SEND YOUR CAR TO RENEW IT... and if you using Budget Insurance GET OUT

Renew-it Randburg's replyOfficial

22 Feb 2018, 11:23

Good day

Kindly provide the registration number so that we escalate the matter.

Thank you.

Renew-it Randburg's reply22 Feb 2018, 11:23

Official

Good day

Kindly provide the registration number so that we escalate the matter.

Thank you.