LW
Lisa W
1 reviews | Active since Aug 2022
19 Aug 2022, 10:51
Non adherence to promised assistance
Was told my car would be ready today and now 9ts Wednesday . Promised follow ups and phone calls not adhered to . Rude Comment by the agent responding I can complain if I want to . So that's exactly what I'm doing . I had arranged with family to assist me in picking up the car.
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Replies (1)
Renew-it Randburg's replyOfficial
19 Aug 2022, 13:54Good day Lisa
Thank you for taking the time to review us on this platform.
Firstly, our apologies for delays in repairs, lack of communication, and the inconvenience caused We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
The branch has advised that the vehicle is currently at assembly and your service advisor Thembilihle will contact you once the vehicle moves to the next stage of repairs
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for delays in repairs, lack of communication, and the inconvenience caused We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
The branch has advised that the vehicle is currently at assembly and your service advisor Thembilihle will contact you once the vehicle moves to the next stage of repairs
Renew-It Team, Always@yourservice
Renew-it Randburg's reply19 Aug 2022, 13:54
Official
Good day Lisa
Thank you for taking the time to review us on this platform.
Firstly, our apologies for delays in repairs, lack of communication, and the inconvenience caused We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
The branch has advised that the vehicle is currently at assembly and your service advisor Thembilihle will contact you once the vehicle moves to the next stage of repairs
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for delays in repairs, lack of communication, and the inconvenience caused We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
The branch has advised that the vehicle is currently at assembly and your service advisor Thembilihle will contact you once the vehicle moves to the next stage of repairs
Renew-It Team, Always@yourservice