NO RESPONSE IN MONTHS FOR DAMAGES CAUSED BY THEM!!

<p>My car went in for repairs last year November to Renew IT Randburg. When it was returned, the tow bar cover was extremely damaged so I am still wondering what they did with my car for that to be ruined so badly. Brian at renew was unable to get the part and then asked me to contact Dodge to get the contact details of the company that fitted my towbar. I have given him the details and he said he would get back to me. I have sent several emails and also left messages for him but I do not receive any response. I am asked to rate the panelbeater but the job is not complete until the customer is satisfied. I would like teh tow bar cover replaced or an explanation as to how it was damaged. Renew IT needs to take the costs for this as it was not given in this state.Brian does not reply after all my emails and phone calls, This service is appalling.</p> <p> </p>