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Good day,

I am at a point as a customer where I am really disappointed in the service I received from renew it , and want to give a fair opportunity for you to respond . Reason for including all the operation director from different branches is hoping to get a respond from someone .

I am sending this to all who need to do something as I am at a point I don’t know what to do , and before I go the Hello Peter route I need someone to assist first.

On the 6th November 218 I was in a car accident , my car was towed to renew it , they fixed and I gave them opportunity to fix my car without hurrying them up as I wanted them to do a job well done .

I got my car back on the 26th January 2019 , which I wanted to test drive to ensure all is fixed properly which I picked up a few thing find attached I took the car back 2nd February 2019 I am still waiting now communication was send to me no feedback was given

I got a call on Friday 1st March 2019 stating that I will get the car on that day or the next day I am still waiting , received a call today and I requested to speak to Management until than no feedback .

I haven’t had a car for 5 months now paying for something that I am not using due to delay

Regards Evangeleen Damons