My 3 month ordeal

<p>So a 3 month nightmare ordeal started with me hitting a pothole with my bmw 320i and my first 5 weeks of waiting for it to come back (no courtesy vehicle). I got my car back with a vibration whist braking and a new, darker colour on my bumper. I requested this to be fixed because you could see it was a different colour because the xenon washer caps were not sprayed . They took it back for 1 day and sprayed the caps and didn't bother with the colour matching or the vibration.</p> <p>Many many many phone calls later I had an assessor calling me to tell me if I turned my head sideways the colour was the same......I continued arguing frustratedly and they begrudgingly took it back. 3rd try ended in them solving this darker colour problem by spraying my 2 fendors and my bonnet in this darker colour. Just imagine now my front of my car was a different colour to the back.</p> <p>Luckily Rodney the main guy happens to walk by with me standing hands on head in despair and immediately took in everything and just apologised and said I shouldn't worry they will fix it. Fantastic.......4th try they spray everything a better colour match and I find that they replaced the shock and didn't check the shock mount....they replaced this to. Unfortunately the vibration does not go away and I have to keep complaining. They send it to bmw sandton who give the car the all clear. Then I get the car back for a week and in the mean time I get an evaluation done by a dealer and he tells me there are heavy telltale signs that my car was in a major accident and is worth way less then the current trade in value and he proceeds to use words like orange peel and fish eyes. So I'm driving along contemplating what I had done to renewit randburg to deserve such bad service when my brake pedal sinks away under my foot and my car barely comes to a stop.</p> <p>5th try...I take it in and they say my car brake system was not bled properly and they will fix the bad paint work and send it back to bmw sandton. Once again my car comes back and they have a full report to say that there's nothing wrong with the car. Renew it fixes my paint problems eventually but nothing else.</p> <p> </p> <p>I decide to do my own investigating and the 1st thing I find is that the mag was repaired but no one bothered to evaluate the tyre it had big chunks out of the tread.....so they gave me one new tyre..... next.....the wheel alignment ....apparently it's not common practice to make sure that the back wheels are aligned as well they were apparently out to......apparently need last but not least when you git a pothole with your front wheel is it not logical to make sure the back mag is also not damaged which in this case it is. I have called them for the last week and they have avoided my calls to have the back mag repaired. The vibration is all but gone only very slightly clearly the mag is damaged enough for me to feel it. </p> <p>I pay insurance every month cover this type of accident but I have felt cheated ,done in and mostly all my concerns were ignored with me being the biggest idiot for believing they actually cared about my safety and wellbeing on the road. Renew -it Randburg clearly do not care </p>