EM
Edzani M

1 reviews | Active since Oct 2020

06 Oct 2020, 16:48

Motor vehicle

The service is very very bad they have my vehicle for 7 months now and still not repaired. They use unqualified people to do wiring on my vehicle when I try to explain to them about it they told me that they won't put any wiring if is not important, however my car has light on now which does not go away because of the wiring. They also ask me to give them R 250 to put petrol on my vehicle so that they can take it to VW and I have paid them excess money for R3500. When I ask for feedback they tell me that they will call in 10 minutes Time but they don't. Please think twice before you can take your car to renew it randburg because they will change things and when you ask they will be rude to you and tell you that they did not do it. They will also tell you that even if you go to motor obandsman nothing will happen to them.

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply07 Oct 2020, 12:03
Official
Dear Edzani

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your repair expectations. 
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch,they will be responding directly with you to find immediate resolution. 

The Renew-it Team, always@yourservice.