Most *********** company I have ever dealt with in my life (and that's an understatement)

A 3 week job has been dragged out over 3 months and is still ongoing!

The quality of workmanship is a joke and there is still no sense of urgency. At times communication has been disgusting having to request documentation over and over again and having specific questions ignored multiple times. My safety has been compromised several times, still having the vehicle returned back to me after my vehicle manufacturer highly recommended issues pertaining to the wheels and braking be fixed ASAP upon assessment. In fact, this information was fallaciously held from me for some time after requesting the report several times while driving the vehicle in this state.

My vehicle was received back with over 10 issues initially, one of which being missing AND loose bolts on the wheels! The braking system was compromised, wheel alignment was out, my sound was removed and not put back, initial paintwork was sub-standard, issues were "forgotten" about, panels were not aligned correctly, exterior parts not secured on with any bolts, fault codes on the computer, and the list goes on.

On more than one occasion my vehicle was declared ready, upon collection I had to sit and wait while they complete work that was specified to be completed, my car has been back several times already. The last time i went to collect my car wouldn't even start, how unprofessional. Now I'm sitting with battery issues I've never had before and parts missing off my car that had nothing to do with the repair work carried out.

One thing I can assure is there is NO QUALITY CONTROL and my life has been put at risk as a result, never mind all the inconveniences caused. I have been in contact with Renew-It Group complaints dept several times to no avail. I have been in contact with various staff and managers yet here I stand with an incomplete job. I get the strong sense that the staff are tired and overworked.

Due to this disgraceful and ongoing experience I can not recommend this company to anybody. Best of luck to anybody who sends their car to Renew-It Randburg.