Losing and damaging car parts

Do Not take your car to this place. It will come back with more problems than it had going in! Insurance suggested this company to repair my vehicle after a minor accident. They kept my car for three weeks and gave it back with parts missing and others damaged. I made contact to get this corrected asap as the blame lies with them and after initial communication, I'm now being ignored. It's incredible that a business that has lost parts of my car and went on to damage what was perfectly fine wants me to accommodate them instead of the other way round. If I could give zero starts I would, terrible organisation.