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bbkotsedi B

1 reviews | Active since Feb 2015

29 Jul 2020, 13:08

Lair, lairs lairs

This company took my car on the 18th June for repair as i was involved in an accident. A gentleman by the name Lloyd was assigned to me to give me feedback. He called me after gaining possession of my car on the 18th nd I asked when my car would be ready and he saud within 10-15 working days. To this day being tge 29th July i still don't have my car. Its still not fixed. My car was in their paint department for more than 2 weeks. Last week he called me saying that my car would be ready by the past Friday or Monday instead o got a message on Monday saying my car has moved to the assembling department. This is the worst case scenario ever. I feel this company don't know what they are doing. Instead they assign people who just lie and lie and lie.

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply31 Jul 2020, 12:51
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. Please provide us with the vehicle registration so that we escalate this to the Service Manager at the branch for resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).