SN
Sean N

1 reviews | Active since Nov 2023

01 Nov 2023, 15:09

Lack of Service!

Must have been the worst customer service I have ever received. I have complained numerous times, yet no one cares. They have called me 3 times to check if anyone has contacted me regarding my issue and that's the only calls I have received from them. I have no idea why my insurance would recommend this company if their service is this bad. I would not recommend them to absolutely anyone. If anything, I urge you not to make the same mistake I did.

0
Replies (1)
Renew-it Randburg
Renew-it Randburg's reply01 Nov 2023, 17:00
Official
 
Good day

Thank you for taking the time to review us on this platform.
 
Firstly, our apologies for not living up to your repair and service expectations. 

We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice