TK
Tumelo K
1 reviews | Active since Feb 2022
21 Feb 2022, 10:40
Inspection of vehicle after repairs
Im not satisfied with the repairs of my vehicle since I picked it up on the 26/01/2022. I had returned it on the 08/02/2022 for it to be rechecked and fixed, I only picked it up again last week Wednesday 16/02/2022. Im still not happy because my left indicator light is still not synchronized accordingly and there is still a continuous coolant leak. Im being inconvenienced again for the 2nd time. How much time should I sacrifice just in order for the vehicle to be fixed according to specifications???
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Replies (2)
Renew-it Randburg's replyOfficial
21 Feb 2022, 11:57 Good day Tumelo Kekana
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch and they will be in contact with you.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch and they will be in contact with you.
The Renew-it Team, always@yourservice.
Renew-it Randburg's reply21 Feb 2022, 11:57
Official
Good day Tumelo Kekana
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch and they will be in contact with you.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch and they will be in contact with you.
The Renew-it Team, always@yourservice.
TK
Tumelo K's updateReviewer Update
14 Mar 2022, 12:27Good day
Your team has resolved some of my issues but now my water bottle is leaking and my led fog lights are not connected correctly which intern theres a warning sign on my dashboard.(took my vehicle for inspection at an independent place-have a report)
I have decided that I will sort out my vehicle some where else,I can’t risk coming to your premises again because clearly the little details the team can’t do them according to specifications.
In all fairness these minor issues have over shadowed your team’s performance overall.
Your team has resolved some of my issues but now my water bottle is leaking and my led fog lights are not connected correctly which intern theres a warning sign on my dashboard.(took my vehicle for inspection at an independent place-have a report)
I have decided that I will sort out my vehicle some where else,I can’t risk coming to your premises again because clearly the little details the team can’t do them according to specifications.
In all fairness these minor issues have over shadowed your team’s performance overall.
TK
Tumelo K's update14 Mar 2022, 12:27
Reviewer Update
Good day
Your team has resolved some of my issues but now my water bottle is leaking and my led fog lights are not connected correctly which intern theres a warning sign on my dashboard.(took my vehicle for inspection at an independent place-have a report)
I have decided that I will sort out my vehicle some where else,I can’t risk coming to your premises again because clearly the little details the team can’t do them according to specifications.
In all fairness these minor issues have over shadowed your team’s performance overall.
Your team has resolved some of my issues but now my water bottle is leaking and my led fog lights are not connected correctly which intern theres a warning sign on my dashboard.(took my vehicle for inspection at an independent place-have a report)
I have decided that I will sort out my vehicle some where else,I can’t risk coming to your premises again because clearly the little details the team can’t do them according to specifications.
In all fairness these minor issues have over shadowed your team’s performance overall.