*********** workmanship

I had an accident last year on the 29th of June, budget authorized for the vehicle to be taken to Renew-it Randburg. I got back my vehicle some time in October.

I totally feel as if the workmanship that was busy with my vehicle didn’t have any idea on what they were doing including the person who signed off the vehicle after it was worked on. When I came in the first time to collect the vehicle there were a whole lot of things that were wrong and incomplete on the vehicle. a. Scratches on the inner panel doors driver seat and passenger seat ( behind the driver). b. Window tinting scratched. c. Central locking not working ( on the side that was worked on). d. Scratch on the boot till the light. e. Engine under cover front (not being replaced back). f. Wheel alignment not accurate g. I missing from Grandi 10 This shows me that people are just being armatures and ***********. You cannot remove the inner panels with something metal the end result would be the current scratches that are the currently. Fair enough the only side that was worked on was the right hand side but I still have problems with the central locking. Why was the light not attended to? Because the scratch was form the boot till the light. (Pictures were taken take prove or show what I’m talking about). I’ve asked for the wheel alignment to be double checked again. It’s so easy for the letters to be removed but difficult for them to replace them back ( an I missing on Grandi 10). There were *****s that were place in the vehicle that belong to the engine under cover front, but was not *****ed back why is this? When we brought back the vehicle I asked “HOW MANY DAYS WILL THEY NEED ON ORDER FOR EVERYTHING TO BE COMPLETED” the answer I got was two but I gave them more than two days. The vehicle was there from Monday till Wednesday night cause it was only brought to me @ 09:45pm still not completed. This is such an inconvenience for me all this up and down and not everything is done correctly. I paid for the vehicle to be completed 100%ly. So the next time I bring in the vehicle I demand that everything to be done while I wait for the vehicle. I will leave your premises as a happy client. The vehicle will be signed off correctly with everything completed, and this time around I am not prepared to use my own petro which I did not budget for (all the up and downs). If people would just respect their jobs and work in a professional manner all of this would not have happened. I’ll also take this up with the insurance company.

An assessor came by at my work place and assessed the vehicle. That same day I received a call from Renew-it that my vehicle will be collected so that everything can be sorted out. This was in November.

This is response that I get everytime I make contact with them “We are still awaiting a loan vehicle for you to use Once one can become available we then will collect your vehicle” How is that my problem cause I paid an amount of 12300 for excess in full with no fuss.