1 reviews | Active since Jan 2018
How to not get your vehicle repaired
My vehicle was send for repairs to them and it took 3 rounds of repairs to get it done. And a 14 day job becomes a 3.5 months of pure frustration resulting from shocking customer service and poor quality workmanship. Round 1 - I receive my vehicle after repairs with a faulty steering rack 'n pin, a missing boot door cover and a missing spare wheel bracket pin. Round 2 - I receive my vehicle after repairs and it incurs damage as a result of faulty shock/s, one of which was repaired during round 1. Renew-it blames manufacturer and vice versa. Round 3 - bonnet is misaligned and spay job has "fisheyes" (term for flaws in paint) in it. All of this are rework from round 1. Enough said...
Good Day
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Good Day
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
