HdPT
Heleen du Plessis- Tshibumbu

1 reviews | Active since Sept 2018

20 Sept 2018, 12:01

HORRIFIC SERVICE AT RENEW-IT RANDBURG

Heleen du Plessis

DO NOT TAKE YOUR CAR HERE!!!!! I wish there was a way of giving less than one star. I have been struggling with Renew-It Randburg to fix the absolute mess that they made of the repairs since end February this year. They billed my insurance company for parts and then repaired my front collision sensor with SILICONE! It has now gotten to a point where my insurance had to take my car to another panel beater to have it repaired as the workshop manager et al are literally sitting on their hands doing absolutely nothing to resolve this mess. They are not even able to arrange a loan car. SO PLEASE, DO NOT TAKE YOUR CAR THERE. ASK YOUR INSURER FOR AN ALTERNATIVE PANEL BEATER. If you don't want to believe me, read the reviews on Facebook and Hello Peter or even Google the company. It would have saved me a lot of money and drama!

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Replies (2)
Renew-it Randburg
Renew-it Randburg's reply20 Sept 2018, 12:23
Official

Good Day

Thank you for your feedback.

We wish to apologise for the poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service

www.atyourservice.co.za

HdPT
Heleen du Plessis- Tshibumbu's update20 Sept 2018, 12:26
Reviewer Update
Thanks for the automated response. In all honesty, I can't wait to speak to your customer service manager!