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Liz P

1 reviews | Active since Jul 2016

20 Feb 2020, 11:52

HORRIFIC PANEL BEATER - NEVER TO BE DEALT WITH EVER!!!

MOST DISGUSTING PANEL BEATER EVER!!!!! They had my car for 7 MONTHS!!!!!!!! After having it for 4 months - after a bumper bashing I collected the car only to get 1.5km away from them for MY ENTIRE BONNET TO FLY OFF in peak hour traffic. Car went back for ANOTHER 3 months??? I drove my car all of 4 months in 2019. After dealing with my insurance company Hollard to get compensated for this grievous mental and physical damage and sending an e-mail to the MD Rodney Pillay to review this ongoing case - he never even had the decency to respond with even a read receipt? Hollard advised me that all they would do to them as a preferred supplier was give them a WARNING??? I personally am going to go to Carte Blanche with this case because it seems that nobody is listening and nobody is interested in doing anything about it. There is overwhelming evidence on this platform to warrant investigation and exposure for GROSS negligence on all parts.

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Replies (3)
Renew-it Randburg
Renew-it Randburg's reply20 Feb 2020, 15:26
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. Please provide us with the vehicle registration so that we escalate this to the Service Manager at the branch for resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***). 
LP
Liz P's update20 Feb 2020, 15:40
Reviewer Update
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Liz P's update03 Mar 2020, 16:47
Reviewer Update
Sooooo, the saga continues with RENEW-IT RANDBURG! I get a call from them (a CSI Learner - NO Management in sight!!!) on 20th Feb 2020 informing me that they are aware of the review on Hello Peter and that they DID call me in November 2019 to follow up on the car to which I responded was too early to tell. They never once mentioned the previous issues that I have with them only wanting to know what the current issues are (I took my car to JMC East Rand for it's service and have since found so many more problems, which definitely originated from the panel beater e.g; bumper alignment). This is NOT the point! And nontheless, STILL haven't heard a peep from Rodney Pillay or any management at Renew-it Randburg.
I have approached the media to pick up this story on an investigative platform because I feel that not enough people are voicing the fight that they have with service delivery in this country and it's about time that these "big" companies are held responsible. What they are not understanding is that this blunder could have been fatal, but fell completely on deaf ears. NO MORE!!!