LP
Lerato P
1 reviews | Active since Mar 2021
20 Mar 2024, 15:10
Horrible service!
Absolutely terrible service. They have had my car for a month (the damages were extremely minor) every single time I call, they tell me they can't give me an update as the system has not been updated. The only person (Boitumelo) who can tell me about my car is never in the office. They keep saying he will call me back and he never does. If you want peace of mine and a seamless process, do NOT take your car here for the repairs.
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Replies (1)
Renew-it Randburg's replyOfficial
20 Mar 2024, 16:52Good day Lerato,
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice
Renew-it Randburg's reply20 Mar 2024, 16:52
Official
Good day Lerato,
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice