RS
Razia S
1 reviews | Active since Aug 2022
12 Aug 2022, 13:14
Horrible and slow service
Absolutely disappointed with the service. My car has been with them since the 11th July 2022 and they said it will take 10-15 working days to complete. It has now been 22 working days. The last update I got was to say my vehicle is in polishing and would take a day or two to finish up. All I keep hearing is "we'll advise" when asking how long it's going to take. No one can give me a proper date for when my car will be ready.
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Renew-it Randburg's replyOfficial
12 Aug 2022, 15:15Good day Razia
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you .
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Randburg who will be in contact with you .
Renew-It Team, Always@yourservice
Renew-it Randburg's reply12 Aug 2022, 15:15
Official
Good day Razia
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to management at Renew-It Randburg who will be in contact with you .
Renew-It Team, Always@yourservice
We have escalated this matter to management at Renew-It Randburg who will be in contact with you .
Renew-It Team, Always@yourservice