********** service

I would like to report the shocking service I received as a policy holder of Miway insurance company. I was involved in a car accident on 12 June 2018 and Miway referred me to Panel beating company by the name of Renew-it Randburg. Renew-it Randburg received the vehicle on 14 June 2018 and stated that the vehicle should be ready in 3-4 weeks. It is now more than 2 months since my vehicle was towed in for repairs and despite numerous calls to Miway and Renew it my vehicle is still not ready. The parts for the vehicle was already received on 23 June 2018. The consultants that I deal with at Miway shows no concern for my plight and calls to Renew-it Randburg either does not get answered or more empty promises are made. The lesson that I learned in dealing with Miway is that customer care is just an afterthought once your business have been secured and that Renew-it Randburg is a panel beater that should be avoided at all cost.