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Nolwazi nolwazi.nb.bottoman

1 reviews | Active since Jan 2025

10 Jan 2025, 18:37

Good all I would like to share my experience when I was dealing and serviced by Jacqueline Senna at your Randburg branch

Good all I would like to share my experience when I was dealing and serviced by Jacqueline Senna at your Randburg branch. My car was involved in an accident on 5 October 2024 (White Polo Vivo) JV42YNGP and was taken to Renew-It Randburg branch. Jacqueline was in contact with me when the car arrived at your offices. She kept me updated on a weekly basis on the repairs. I have never met her but I received consistant update, amazing. I could not fetch the car in December 2024 due to personal reasons. She gave me an assurance that my car is safe. I finaly met her on 10 Jan 2025 when I collected my car. What a warm welcome, it was as if we know each other She is very professional, passionate about her job, peoples person, a good listener, self confidence, strong communication skills. Overall I received EXCELLENT CUSTOMER SERVICE. You have a STAR in your company She deserves an award. Kind Regards Nolwazi Bottoman +***4

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply13 Jan 2025, 07:35
Official
Good day Nolwazi,

Thank you for taking the time to review us on this platform. 

We are sure that your service advisor and the Renew-It Randburg Team will be so pleased with this review. We are glad that the service received was to your satisfaction.

We always strive for excellence in every aspect of the repair experience. 

Wishing you safe motoring