WO
Wayne O

1 reviews | Active since Dec 2018

11 Dec 2018, 14:36

GARBAGE SERVICE

I have been waiting for sonmeone to tell me when my car will be ready. All i get is the same answer. its in in assembly, or its not in assembly we are waiting for a part. At great expense. i have to hire a rental and cannot budget or tell the rental company when i will be returning the car because NO ONE CAN TELL ME WHEN THE CAR IS READY. I leave messages for the consultant and she is ALWAYS busy with a client and very rarely comes back to me. This appears to be a common trend with your company based on the threads i have read. I am going to recommend that Discovery stops using your company for car repairs.

0
Replies (2)
Renew-it Randburg
Renew-it Randburg's reply13 Dec 2018, 13:46
Official
 Good Day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced.
Please provide us with the vehicle registration so that we can escalate the matter to the Service Manager for resolution

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards, 
WO
Wayne O's update17 Dec 2018, 21:48
Reviewer Update
Hi, JYR886NW. I have been told that there is a paint problem and it has gone back in for paint. I am leaving on holiday on Wednesday and might have to cancel now.