Excellent and professinal service

This is a compliment to a staff member, L ANA ADAMS but a very strong complaint about Renew it and it's senior management. <br> <br> Aftter a crash the car was taken to Renew it panelbeaters. Has been in their in their workshop since September. Upon first collection after about threee weks in the workshop, I noted that the passenger mirror had not been repaired. I took the car back for another three days. I waited 3-4 hours while the car - according to the workshop manager was being washed. By 6 o clock the car was presented. The work was being done while I waited - a fact confirmed! The car still felt wobbly and did not hold the road and made a clunking noise. Turns out the sub frame had to be replaced. The car was unsafe. as a result. Shame on Hyundai for taking over 2 weeks to diagnose the problem too. Lana Adams from Renew it was the only staff member who really gave of her best trying to resolve issues. Sies on the senior management of Renew it too. In their position I would have at least called the customer (me) as a courtesy. At best he should have attended personally to ensure there were no more 'snags' Shockingly bad management!!<br> # Hyundai AND Renew it should fall!