1 reviews | Active since Apr 2015
Excellence
Greatest experience I got. I do want to apologize once again to the staff for giving them a hard time.
Even though there was a delay in the processes of fixing the car, everyone makes mistakes and we learn from it.
My car was not done 30days after i returned the courtesy car, that's when my frustration kicked in(as I had to find other means of getting to work), thank you for Amelia and the director for being considerate, offered me a courtesy car at no cost at all, thank you Amelia for being more thank an employee, she would call me everyday, every 2-4hour just to keep me updated and to check up on me as if I were a patient in hospital thank you for being empathetic toward me and the situation I was in.
Now whats great is I did notice Amelia and the mechanics people worked extra hours, as Amelia did call me on a Saturday, at times after 6pm during the week thank you, I see a report here ,its a wheel alignment at Tiger wheel ,the report was done at 4:48AM thank you for going that extra mile, I got a shock when my car was DELIVERED to me at work 8pm, before starting my night shift. WoW.
Now the excellence part of it all, the paint job and the assembling part is good. I don't know what you did but its got this brand new shine to it,and I didn't get it like that at my dealerships. The driving part is amazing, I have not found any faults as yet, I doubt there will be. The lights on my car are spotlessly clean, and you have fixed other featured that just failed to work when I bought my car, when I locked my car Frm the in side before, I could actually still open my doors Frm the inside, now that's not the case anymore. My car doesn't look the same as I bought it Frm the dealership 3months ago. I think in this case I do have bragging rights, will pop up at my dealerships, just to play a game of spot the differences lols.
Thank you thank you Randburg Renew-it Staff, my other companies learn that its the good relationship you keep with ur clientele that gets you along way, with success in hand too.
Good day
On behalf of the Renew It Group may we take the opportunity to extend our appreciation on the level of service received.
In an environment where service and the professionalism of our staff is of paramount importance, thank you for taking the opportunity to compliment Amelia and Rodney at our Renew It Randburg Branch.
Good day
On behalf of the Renew It Group may we take the opportunity to extend our appreciation on the level of service received.
In an environment where service and the professionalism of our staff is of paramount importance, thank you for taking the opportunity to compliment Amelia and Rodney at our Renew It Randburg Branch.
