RT
Rotondwa T

1 reviews | Active since Aug 2018

08 Aug 2018, 12:53

Engine slusher cover

My vehicle (Ford Focus, CJ68LWGP) was involved in an accident and my insurance sent it to Renew It for repair. I was told that the car was ready for collection on Friday 20th July 2018 and when I got there, the engine slasher cover was missing. I was told that I can leave with the car and the slasher will be ordered and will be delivered latest by 23rd July 2018 and then I can bring the vehicle for fixing. Surprisingly until today, my issue has never been resolved at which I don't understand what is the delay and what is happening now.

Please assist

0
Replies (1)
Renew-it Randburg
Renew-it Randburg's reply08 Aug 2018, 14:30
Official

Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. The matter is being escalated to the Operations Director for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @Your Service
www.atyourservice.co.za