Disgusting service from Renew-it Randburg

Disgusting service - Managers never return phone calls despite promises to do so; undertakings not met; after at least 30 phone calls in 23 days the car was promised today at “3h30, 4, 4h30 or latest 5” - well it was ready at 5h35 - my daughter waited there from 3pm. The final straw, her half a tank of petrol was used up and the Tyres deflated & not reinflated and 1 headlight not working. We are STILL waiting for the head office to call us back, as well as the owner of the franchise. By far the worst service we’ve ever received in any industry, bar none. Jackie the service assistant, was at least pleasant, but I’m afraid, ineffectual. It took them over 3 weeks to complete a R15 000 repair - maybe they didn’t give a damn because it was too small a job? Cost us an extra 6 days car hire after the insured benefit was exhausted.