TF
Traci F

1 reviews | Active since Oct 2015

06 Oct 2015, 14:38

Damage vehicle and terrible service

My vehicle went in for repairs at renew It randburg. It came back with a number of issues. I.e. Incorrect beading. scratches on my driver's side inside door handle, cables hanging loose and a number of electronic issues that they disconnected and never bothered to re-connect.<br> <br> They also **** to me and told me to collect my vehicle, so i returned my rental. Then I questioned why the beading was ill fitted and there was no end on it? Also why a number of electronic issues were suddenly, after the repairs not working anymore?<br> <br> Suddenly, they informed me that things were on back-order through Proton. The accident occurred in June 2015. It is NOW OCTOBER 2015! I still am waiting for Renew It to tell me if they have an auto electrician that can competently re-connect everything. despite numerous emails and visits to their premises.<br> <br> I understand parts are on back-order. But this is the worst service and pane beating job I have ever had the misfortune to have to endure. This company doesn't care about service. Ive been shunted from person to person, ever repeating myself and getting no joy. My indicator has been making a buzzing noise since their panel beating and now isnt working.

0
Replies (1)
Renew-it Randburg
Renew-it Randburg's reply21 Oct 2015, 12:41
Official
Hello Tracif1325,

Thank you for your feedback.

One of our dedicated consultants will be in touch with you shortly.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za