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Refilwe L
1 reviews | Active since Nov 2020
18 Nov 2020, 21:10
Customer service makes the biggest difference!
My vehicle was repaired within reasonable time and I received regular updates by means of their automated comms aa well as calls from Sophia. I was extremely unpleased that my vehicle was returned to me with a dead battery, however, customer service consultant (Chaya) went beyond the call of duty to ensure that we got to the bottom of the cause of the battery issue. Chaya turned my attitude about the situation around and Renew-it Randburg should be grateful for having her on their team.
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Replies (1)Renew-it Randburg's replyOfficial
19 Nov 2020, 09:08Good morning Refilwe
Thank you for taking the time to review us on this platform. Sophia and Chaya will be so pleased with this review. We are glad that the quality of repair and service received was to your satisfaction.We always strive for excellence in every aspect of the repair experience. Wishing you safe motoring. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform. Sophia and Chaya will be so pleased with this review. We are glad that the quality of repair and service received was to your satisfaction.We always strive for excellence in every aspect of the repair experience. Wishing you safe motoring. The Renew-it Team, always@yourservice
Renew-it Randburg's reply19 Nov 2020, 09:08
Official
Good morning Refilwe
Thank you for taking the time to review us on this platform. Sophia and Chaya will be so pleased with this review. We are glad that the quality of repair and service received was to your satisfaction.We always strive for excellence in every aspect of the repair experience. Wishing you safe motoring. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform. Sophia and Chaya will be so pleased with this review. We are glad that the quality of repair and service received was to your satisfaction.We always strive for excellence in every aspect of the repair experience. Wishing you safe motoring. The Renew-it Team, always@yourservice
