BN
Bongokuhle N
1 reviews | Active since Feb 2019
08 Feb 2019, 17:14
Complaint
My car has been gone for five months and I haven’t been getting updates; the person dealing with my car had informed me that the vehicle was completed and all to find out I was misled!!! From September 2019 and now we are in February 2019 and still I have not received feedbac**** I’m not pleased with the service that was provided to me!!!!
I am incurring cost over and above their delays!!!! If I don’t follow up no one updates me!!!!
Helpful (0)
Replies (2)0
Replies (2)
Renew-it Randburg's replyOfficial
11 Feb 2019, 15:45 Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.
Please provide us with the vehicle registration so that we can escalate the matter to the Service Manager for resolution
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.
Please provide us with the vehicle registration so that we can escalate the matter to the Service Manager for resolution
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Best regards,
Renew-it Randburg's reply11 Feb 2019, 15:45
Official
Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.
Please provide us with the vehicle registration so that we can escalate the matter to the Service Manager for resolution
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.
Please provide us with the vehicle registration so that we can escalate the matter to the Service Manager for resolution
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Best regards,
BN
Bongokuhle N's updateReviewer Update
11 Feb 2019, 16:32HL78ZPGP
BN
Bongokuhle N's update11 Feb 2019, 16:32
Reviewer Update
HL78ZPGP