DN
Dimakatso N
1 reviews | Active since Dec 2020
31 Dec 2020, 08:49
Car repairs
My car went for repairs at Renew it Randburg i am certainly not happy with what they have done to the car....the boot look like it will fall off anytime i open it. I only got one call from them that my complain will be addressed,to date nothing has been done. My accelerator pedal is also missing and they are not willing to replace it. First for women is also not saying anything as i have escalated the complain to them. Will we ever get value for money. Driving a car that is not roadworthy but still paying full premium.
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Replies (2)0
Replies (2)
Renew-it Randburg's replyOfficial
13 Jan 2021, 10:17Good day Dimakatso
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch
The branch will be in contact with you.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch
The branch will be in contact with you.
The Renew-it Team, always@yourservice.
Renew-it Randburg's reply13 Jan 2021, 10:17
Official
Good day Dimakatso
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch
The branch will be in contact with you.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch
The branch will be in contact with you.
The Renew-it Team, always@yourservice.
DN
Dimakatso N's updateReviewer Update
28 Jan 2021, 09:11Thank you so much. The complain was addressed and repairs were done.
DN
Dimakatso N's update28 Jan 2021, 09:11
Reviewer Update
Thank you so much. The complain was addressed and repairs were done.