ML
Maria L

1 reviews | Active since Feb 2020

19 Feb 2020, 10:37

Car Pain pilling off after being fixed by renew it Randburg

The poor service i received from these company is so disappointing, first thing they took a long time to fix my car i was patiently waiting and in November i went to pick it up. late December the paint started coming off I was surprised cause this is suppose to be a reputable penal beating company and the way my car looks its as if i took it to a non certified company. I reported this and requested that they give me a courtesy car and that i will not be inconvenienced because of their silly mistake hell i waited such a long time for them to even bring the car back the first time.

0
Replies (3)
Renew-it Randburg
Renew-it Randburg's reply19 Feb 2020, 14:42
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. Please provide us with the vehicle registration so that we escalate this to the Service Manager at the branch for resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***). 
ML
Maria L's update19 Feb 2020, 14:55
Reviewer Update
My registration number is DV27CRGP
ML
Maria L's update28 Feb 2020, 11:53
Reviewer Update
To this day still no response from the renew IT Randburg. Does the principle of customer satisfaction still exist in that company. I think that maybe a boycott of their services from all over will actually be something that opens their eyes. Do they really care about the brand